top of page

Terms and Conditions

These terms apply to all sessions, workshops, and activities delivered by STEMPunx Lincs CIC.

Booking, attendance, and participation

​By booking a session, you agree to the following terms.

​

  • All sessions must be booked and paid for in advance via our website

  • We do not accept cash payments at sessions

  • A booking is confirmed once payment has been received

  • Please ensure all details provided are accurate at the time of booking

  • Session details, including location, will be provided at the time of booking

​

Payments

  • Payment is required at the time of booking

  • Payments are processed securely via our booking system

  • We do not store full payment details

Cancellations & Refunds

  • Sessions are planned in advance with staffing, resources, and small group sizes in mind.

  • For this reason:

  • Bookings are non-refundable

  • We are unable to offer refunds for non-attendance

  • Where possible, and at our discretion:

  • Bookings may be transferred to another session if sufficient notice is given

  • If a session is cancelled by us, you will be offered:

  • A full refund

  • Or the option to transfer to another session

Participation & Wellbeing

  • Our sessions follow a regulation-first approach.

  • Participation is always optional

  • Individuals may observe, take breaks, or step out as needed

  • We aim to create a calm, supportive environment at all times

Supervision & Responsibility

  • Parents/carers remain responsible for children unless a session is clearly advertised as drop-off

  • If a participant requires additional support, please inform us in advance

  • We reserve the right to adjust participation if needed to maintain safety

Behaviour

  • We aim to support all participants with understanding and flexibility.

  • However, if behaviour presents a risk to the individual or others, we may:

  • Pause participation

  • Contact a parent/carer

  • End the session early if necessary

  • This will always be handled calmly and with care

Shared Expectations

  • To help create a safe, respectful, and supportive environment for everyone, we ask all participants to:

  • Respect personal space and boundaries

  • Not touch others or their belongings without permission

  • Use appropriate language

  • Engage in a way that feels safe for themselves and others

  • We understand that everyone has different needs and ways of communicating. Our approach is supportive and flexible, and we will always aim to guide behaviour calmly and respectfully.

  • Where behaviour presents a risk to others, we may need to pause participation or adjust involvement to maintain a safe environment.

Health & Illness

  • To help protect all participants, families, and staff:

  • Please do not attend sessions if you or your child are unwell

  • This includes symptoms such as:

  • fever

  • vomiting or diarrhoea

  • contagious illnesses

  • We take a cautious, community-focused approach to illness to help keep everyone safe and well.

  • If illness prevents attendance, please contact us as soon as possible.

Arrival Times

  • Please arrive on time for your session

  • Late arrivals may not be able to join once a session has begun, depending on the activity

Photography & Media

  • We may occasionally take photos for promotional purposes.

  • We will always seek appropriate consent

  • No images will be used without permission

Safeguarding

  • We follow safeguarding procedures to ensure all participants are safe and supported.

  • Any concerns will be handled in line with our safeguarding policy.

Changes to Sessions

  • We reserve the right to:

  • Make minor changes to session content

  • Adjust timings if necessary

  • Cancel sessions where required

  • We will always communicate changes as soon as possible.

STEMPunx Lincs CIC
Creative multidisciplinary education and immersive experiences, delivered through a regulation-first, wellbeing-led approach.

​

We provide workshops, memberships, learning resources and experiences for children, young people, families, schools and communities, designed to nurture curiosity, confidence and emotional safety.​

​

Through ethical enterprise, we generate sustainable income to support the charitable and community work of STEMPunx International CIC.

 © STEMPunx Lincs CIC 2026. All rights Reserved. Community Interest Company registered in England and Wales. Company Number 13623054

bottom of page