FAQ's

A calm, clear guide to how sessions work

We know that trying something new can feel like a big step—for both children and parents.

These frequently asked questions are here to help you understand what to expect and feel confident in choosing the right session.

What if my child is anxious, overwhelmed, or unsure?

That’s absolutely okay.

Our sessions are designed to be calm, flexible, and pressure-free. Children are welcome to:

take their time
observe before joining in
step out for a break if needed

Participation is always optional, and we support each child at their own pace.

How many children are in each session?

We work with small group sizes to maintain a calm, supportive environment.

This allows us to:

give individual attention
reduce overwhelm
support different needs and communication styles

Do children need any prior experience?

No experience is needed.

All sessions are designed to be accessible for beginners as well as those with existing interests. We gently guide participants through activities in a supportive and encouraging way.

Can my child attend if they have additional needs (SEND, EBSA, etc.)?

Yes.

Our approach is inclusive, flexible, and regulation-first. We regularly support children with a wide range of needs, including:

anxiety
EBSA
autism and ADHD
sensory sensitivities

If there’s anything you’d like us to know in advance, you’re welcome to share this during booking or contact us directly.

What ages are your sessions suitable for?

Each session has a recommended age range, which you’ll find on the booking page.

We keep groups small and consider individual needs, so if you’re unsure whether a session is the right fit, please feel free to get in touch.

Do parents need to stay?

This depends on the session and the needs of the child.

Some children are happy to attend independently, while others benefit from a parent staying nearby—especially at first. We’re happy to work with you to find the right approach.

What should my child bring?

Usually just:

comfortable clothing
a drink
Lunch, if they are staying for a morning or afternoon block

Any specific requirements will be shared in advance of the session.

Who delivers the sessions?

Sessions are delivered by experienced facilitators who are:

passionate about learning and creativity
experienced in working with children and young people
committed to providing a safe, supportive environment

What happens if my child changes their mind on the day?

That’s okay.

We understand that plans can feel different on the day. We will always respond with flexibility and understanding. Please contact us as soon as you can, and we’ll support you with the next steps.

How do you ensure safety and safeguarding?

Safeguarding is a priority in everything we do.

We follow appropriate safeguarding procedures, maintain clear boundaries, and create environments where children feel safe, respected, and supported.

You can find more details on our Safeguarding page.

How do bookings and payments work?

Sessions should be booked online through our website.

You’ll receive:

confirmation of your booking
session details
any additional information needed

If you experience any issues, please get in touch and we’ll help.

What if I’m not sure which session is right?

You’re very welcome to get in touch.

We’re happy to:

talk through your child’s needs
suggest suitable sessions
help you decide what feels like the right starting point

Still unsure? That’s completely okay.

Choosing the right session can feel like a big step—for both children and parents. Every child is different, and we take care to offer calm, structured, and supportive experiences that meet them where they are.

If you’d like to talk things through, ask questions, or check whether a session is the right fit, we’re here to help you make a confident, informed choice.